Worse...they did this to us not too long ago: They push you to use a Beta feature as it's the "preferred" way of interacting with their internal APIs. Meanwhil

Worse...they did this to us not too long ago: They push you to use a Beta feature as it's the "preferred" way of interacting with their internal APIs. Meanwhile they know definitively that there's a race condition in their code when using this feature that will _take down the entire service_. It took down our entire Production project, they weren't forthcoming with any information to get us a fix for several hours (until we started sending nasty escalation emails about our P1 ticket not being handled) and then they blamed us for using a feature that was still in Beta. We'd had literal face to face meetings where they'd told us we need to use this feature. Interestingly enough, we were assigned new reps this week. I wonder if our AM and TAM were laid off.