As a google cloud customer, the feature request backlog is long, almost everything useful is in Beta and doesn't have an SLA, and the Support is _absolutely use

As a google cloud customer, the feature request backlog is long, almost everything useful is in Beta and doesn't have an SLA, and the Support is _absolutely useless_. They still have us by the balls as a customer, because some companies just will not allow you to put their data in AWS...and mostly in places where Azure is still a poor alternative (I'm looking at you, Central Germany).