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I have been using Crowdbooster since last November (no serious reason, just felt like betatesting another YC startup) and until like two days ago when they impr
by sp_ 16y ago
I have been using Crowdbooster since last November (no serious reason, just felt like betatesting another YC startup) and until like two days ago when they improved their graphs a bit I honestly thought they are dead. In the last four months the website pretty much did not change at all.
Here is a suggestion. Maybe you can work on improving communication with your users so they know what is being changed and added to the site. I just checked out the blog for the first time like a minute ago and only once is a new feature mentioned (the #FF feature from 19 days ago). All the other entries seem to be focused on 'we are mentioned here! and we are mentioned there!'. Since I do not even read the blog, I even missed the #ff feature.
- mlinsey 16y agoThanks for the feedback. Since our launch three months ago, we have been occupied with: (a) working one-on-one with some of our larger users on some premium features that we will be opening up soon. (b) supporting our userbase; we got a significantly larger number of signups than expected from our initial beta launch and have been seeing double-digit monthly growth since then. As a result we've had to delay some feature work to fix lots of bugs and scaling issues in order to effectively track millions of tweets our beta users. For the latest product updates, follow our blog or @crowdbooster on Twitter. We're also looking at other ways of getting the word out to our users about major new features when they are released. Thanks for sticking with us!
- sp_ 16y agoThank you for information. Yeah, I was considering that you might be working hard on scaling these days. The site seems to work mostly well, so you seem to be doing a good job there. Thank you very much for the email you sent me too.