I understand the why but when moving country I would have thought (hoped?) they would have some sort of more flexible process. We had to go back to see our acco

I understand the why but when moving country I would have thought (hoped?) they would have some sort of more flexible process. We had to go back to see our account manager no less than 5 times in the first two weeks of having our HSBC account to collect different items. We couldn't get the card and PIN at the same time for "security" so had to get the PIN first, then the card two days later?! I fully understand their need to protect against mail interception and fraud but I think there are better solutions than getting me to go all the way into the centre (about half an hour of my time each way on public transport) to pick up a cheque book is a little extreme. Funny thing with the OTP generator. They posted that to us! FFS you can't make it up!