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We already see Airbnb using dark, anxiety-inducing UX patterns (e.g. 5 other people are looking...). With them needing more revenue, this tactic will likely es
by dannyr 7y ago
We already see Airbnb using dark, anxiety-inducing UX patterns (e.g. 5 other people are looking...).
With them needing more revenue, this tactic will likely escalate.
- aguyfromnb 7y ago>e.g. 5 other people are looking... And "Only $199 a night!" (Plus 100% in fees you see at check out). AirBnB had a great opportunity to be a small platform to provide people a way to rent their empty homes for a bit of extra cash every once in a while. Instead, the VCs sniff it out and it turned into a multi-billion dollar platform for real estate speculators, harming neighbourhoods and circumventing laws, because "disruption". Does anyone consider AirBnB a "good brand" anymore?
- seattle_spring 7y agoAre you two using a different Airbnb than I am? Fees are included in the search when you have dates, and I've never seen the "other people are looking" ever. Are you sure you're not thinking of Booking?
- dannyr 7y agoThe domain name says airbnb.com and there's an Airbnb logo.
- seattle_spring 7y agoCan you share a screenshot of Airbnb saying "there are x other people looking"?
- dannyr 7y agoEh just look it up on the web.