I get to be in the position to observe the fragments of the 'larger parts' of the population during their interactions with the machine. They copy and paste for

I get to be in the position to observe the fragments of the 'larger parts' of the population during their interactions with the machine. They copy and paste for hours, editing files line by line replacing a character by another. Maybe it's just me and my background, but I immediately feel en prise by the waste of precious human minds. And: If they these people have the endurance to stand countless hours of such repetitive tasks, they are more than able to take the challenges of steep learning curves. That said: My approach always has been to try to teach people about some fundamentals instead of letting them walk calmly into their ui abysses. And usually, when people learn that you can do with a keystroke what took four clicks before, they want to know more.