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You cannot make a "safe space" just by declaring it. You have to actually do the emotional labor of visibly understanding someone's individual perspective and b
by afarrell 7y ago
You cannot make a "safe space" just by declaring it. You have to actually do the emotional labor of visibly understanding someone's individual perspective and building over time a particular type of trust: The trust that you are going to gracefully handle even their unreasonable emotions.
Expecting to do that before every meeting with your employees just makes you sound like an aerospace engineer who's never hear of "O-rings".