We’re small but sharing post mortems publicly on our transloadit blog helps to a) be transparent towards customers b) have a reference for future team mates / s

We’re small but sharing post mortems publicly on our transloadit blog helps to a) be transparent towards customers b) have a reference for future team mates / scenarios c) make sure we really understand the issue. Once something works again, the brain is all to eager to accept any kind of summary and move on. If you share your post mortems, you’re forced to look deeply at all the assumptions and preconceptions they are built upon, and often (always) that process reveals new insight and fixes. It can be painful and time consuming, but it pays dividends.