Well that's kinda the deal when you pick a product that's cheaper and more convenient because it's run by more algorithms and fewer humans. Other challenger ba

Well that's kinda the deal when you pick a product that's cheaper and more convenient because it's run by more algorithms and fewer humans. Other challenger banks are no better and have also been pretty heavy-handed when dealing with suspicious activity. Typically after an initial period where said banks were too lenient and easily abused for money laundering and other kind of fraud. And to be honest, the quality of customer service with big traditional retail banks in the Eurozone has become pretty terrible overall. KYC and fraud detection mechanisms can be very annoying if your situation is a bit special.