I think the problem is one of expectations. You expect the 'safe, boring' choice to be slower, more expensive, more conservative in their approach. On the oth

I think the problem is one of expectations. You expect the 'safe, boring' choice to be slower, more expensive, more conservative in their approach. On the other hand, you might expect them to have expertise, and you don't expect them to cut corners on good engineering to save a few dollars. In my experience (from software) the big incumbents have the downsides you expect, but lack the upsides.