This is an interesting analysis. It's kind of social science research. I wish the author had some training in the area. A simple way to improve the trustworthy

This is an interesting analysis. It's kind of social science research. I wish the author had some training in the area. A simple way to improve the trustworthy of the analysis is having another person working with you to develop the categories, and then independently code the posts, and then resolve the differences through discussion.