4 ms·
I ordered a mattress off of amazon. 2 days later, I get the money back on my account. Not wanting mto be banned from amazon, and thinking maybe the payment boun
by toper-centage 7y ago
I ordered a mattress off of amazon. 2 days later, I get the money back on my account. Not wanting mto be banned from amazon, and thinking maybe the payment bounced on my account, I called customer support.
"I think I accidentally received a refund of my mattress.", I said. "you want to return your mattress? I will send you a shipping label." they helped.
"NO! I have the mattress, and want to keep it, but also got the money back. I want to return the money!". "OK, I will contact the seller to take care of your refund."
"you don't understand! I want to return the money. The seller accidentally returned the money after delivering my mattress!."
They finally understood and asked the seller. The seller didn't refund anything. Amazon didn't either. But I have both the money and the mattress to this day. Go figure.
- theshrike79 7y agoAt some point it's cheaper (and better PR) just to let people keep the money and product. Handling the refund costs hours of work and might end up being more expensive than the return/refund.