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Don't mean to nit, just curious about meaning: Did you mean "culture should be emergent"? Culture has this really interesting property. It's really the cumul
by jdmichal 7y ago
Don't mean to nit, just curious about meaning: Did you mean "culture should be emergent"?
Culture has this really interesting property. It's really the cumulative effect of all the decisions and actions taken by every member of the culture. However -- here's the fun part -- the history of those decisions and actions informs future decisions and actions. It becomes somewhat cyclic and self-reinforcing. And because of this it's very difficult to change once it settles in.
So yes, sometimes upon high will attempt to effect cultural change by repetitious reinforcement. And yes, this looks like propaganda because it is. But that does not necessarily mean it is negative or ill-willed. Sometimes a culture really does need to change -- I'm sure Uber saw a lot of "propaganda" when they started getting flak over their sexist workplace...
- Nasrudith 7y agoI think that too but I suspect that apparent was meant in a show don't tell or speaks for itself sense. It shouldn't need any self-promotion if it exists and is real instead of a facade. For a trivial example imagine a three piece suit environment which insists it is a casual working environment while having twelve pages of dress code vs one where they can tell who is there to interview because they are wearing business casual instead of teeshirts and jeans.
- bumby 7y agoIt comes across as you've given this some thought, so what are the best ways for adjusting an organizational culture?
- jdmichal 7y agoMake expectations clear and start issuing consequences for not following them. Sounds much easier than it is... The key is to turn that feedback cycle to your purpose. Once consequences start flowing, word will start to get out that "this one has teeth". You want people to get dirty looks and comments about bad behaviour. That negative response will then feed forward into future decisions.