I think this has a name, but I can't recall it -- Workers always end up doing whatever that the higher ups reward, not what they say they want. They can parrot

I think this has a name, but I can't recall it -- Workers always end up doing whatever that the higher ups reward, not what they say they want. They can parrot about culture however much they want, but in the end if being an asshole is what get you bonuses and promotions, that's the employees they'll get