> Hilariously, there's no way anymore to get help from any "real" person over at Amazon anymore, even for Prime members. That's wrong (from a non-Prime member)

> Hilariously, there's no way anymore to get help from any "real" person over at Amazon anymore, even for Prime members. That's wrong (from a non-Prime member). I've had certain cases where I had to revert a refund I got for an untracked item that arrived several weeks after the ETA. Just thinking about what a process managed by Google for that would look like gives me cold sweat.