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It’s about process + team and not about individuals. Far too many times I’ve seen companies over praise/reward certain individuals at the expense of demotivatin
by nojvek 7y ago
It’s about process + team and not about individuals. Far too many times I’ve seen companies over praise/reward certain individuals at the expense of demotivating the team around them that makes things possible.
I’ve found a lot of things solved by a decent review and deploy process.
My precious company just went through SOC2 certification. SOC2 is mostly about change management. Who can make changes to prod? Is every change approved by the right personnel? Is every change auditable? Etc
Mostly boils down to using git(hub) properly and having a sane deploy/monitoring/revert system.
Doesn’t matter if you’re the CEO or a VP or a yolo manager. You can’t deploy things without oversight. If you want to deploy on the weekend you need approval from the opslead for that system who is responsible for keeping things alive.
On the weekend, no one should be working, even opsleads should only work if they are paged. Only broken things that really affect customers are fixed on weekends. No new features. Period.