No one questions that there are bugs in software. The issue raised here is that users were unable to perform searches - even for local files - and the cause (ap

No one questions that there are bugs in software. The issue raised here is that users were unable to perform searches - even for local files - and the cause (apparently) inexplicably involves a network. In other words what could Microsoft possibly be doing that would prevent a local search from working due to a network or server failure. If I ran the *nix 'find' command on a local filesystem and it segfaulted, I'd be annoyed (I'd also know how to debug and possibly fix) but (like you said) sometimes stuff breaks and that's life. If I ran the same command and got an error message about a network or server failure, my next steps would likely involve a yanked power cord, some forensics of my disks and a format and reinstall of everything on my computer.