From experience doing a startup and seeking feedback on a new product, I think this is absolutely true. Some people here are saying the feedback needs to have s

From experience doing a startup and seeking feedback on a new product, I think this is absolutely true. Some people here are saying the feedback needs to have substance or not just be insults, but even those are meaningful. Your job is to read between the lines. The real question you need answered isn’t the same as the question they answer, so you always need to think about how to translate their answer into priorities. Even no feedback is positive feedback, because it’s telling you that people aren’t in love with your creation the way you are, and you then need to find out why. When I created a web app, I solved the problems that I strongly felt needed solving, and then I found out that maybe 5% of my audience agreed with my choice of priorities, and 95% of them cared deeply about things I hadn’t considered carefully. There’s a corollary for startups that negative feedback from investors is also positive. The second best thing an investor can do is say no (where the best is yes & a check). They hardly ever say no. They usually say come back with such and such improved metrics, and we’ll talk again. When they say no, it gives you valuable information, and it releases you from chasing something that’s unlikely to work out. When I was pitching, I was so thankful to the couple of investors who said no and gave direct feedback about why. That was some of the best feedback I ever got.