A cigar retailer I used to frequent had a buy 1, get 1 free special on a variety of cigar 5 packs on their site. One day, a cigar I loved was no longer part of

A cigar retailer I used to frequent had a buy 1, get 1 free special on a variety of cigar 5 packs on their site. One day, a cigar I loved was no longer part of this deal, so out of interest, I found the id of the product and placed it in the request. It worked! That was a problem. So I emailed them to let them know that it was an issue, and received a phone response. I was told "oh, that's not a big deal." I responded by telling them to place a $500 box of cigars in the field. NOW it was a big deal.