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I see this as a negotiation between man and machine. The machine in this case was bad at negotiating.

• astura 7y ago
  These sorts of "cutesy" arguments don't hold up in a court of law. http://www.nbcnews.com/id/21534526/ns/technology_and_science-security/t/woman-admits-exploiting-glitch-qvc-site/ http://www.nbcnews.com/id/21534526/ns/technology_and_science...
  • Kinrany 7y ago
    That wasn't a glitch in negotiating. The system knew that the purchase was cancelled but sent the items anyway. It makes perfect sense that the system can legally ask to get those items back.
    • dnautics 7y ago
      It depends on what the cancellation policy is, if the cancellation policy says that the responsibility to return is on the buyer, then absolutely it's stealing.