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On the other hand, I regularly get phone (sometimes email) support that seems to have similar flaws and I know (I think I know) it's humans. It seems quite dram
by perl4ever 7y ago
On the other hand, I regularly get phone (sometimes email) support that seems to have similar flaws and I know (I think I know) it's humans. It seems quite dramatic the difference when the person on the other end does handle context and analytic thinking.
Maybe there's a bifurcation going on, and some people are converging with AI and others are not?
- dragonwriter 7y ago> On the other hand, I regularly get phone (sometimes email) support that seems to have similar flaws and I know (I think I know) it's humans. Conversational bots for support are increasingly common, and the voices are getting better, and even outside of actual conversational bots humans following flowcharts that essentially render them into conversational bots have been a thing for quite a long time.
- perl4ever 7y agoBy "conversational bots", you mean the sort that say "I'm sorry, I didn't quite catch that" in response to most things? I'm not talking about that. I'm talking about being able to discuss a topic briefly but not focus on the right details in order to be responsive.
- majkinetor 7y agoThis! If humans do not "tolerate" other humans that are perceived like bots, how will we ever tolerate bots themselves which will probably never be able to imitate robotic humans the way humans do so today :)