4 ms·

I'm surprised that they removed it because it's on the monroney sticker. I bought a BMW that was supposed to get the new/shorter 36 month maintenance included.

by diddid 7y ago

I'm surprised that they removed it because it's on the monroney sticker. I bought a BMW that was supposed to get the new/shorter 36 month maintenance included. But the sticker was still referencing the 48 month plan. I didn't even notice. BMW must have ran an audit, and know what they did? They honored the sticker and said something like "Your monro sticker was wrong and said you get 48 months maintenance, so you get 48 months maintenance" I think this just goes back to how they are inexperienced and not a real dealer. I'd expect they'd lose any court battle surrounding it. It's the whole point of the sticker.

cma 7y ago
They have an agreement with most of their customers to skip real courts and go to a private court that they pick.
mnm1 7y ago
Surprised why? Companies do illegal shit all the time and get away with it. Just recently Lenovo did not cancel my order for a p1 laptop after almost two months, way longer than the 30 days of their estimate and allowed buy federal law. What can I do? Nothing. Just like the guy in this story. He has no recourse against Tesla and I doubt he'll get it from the dealer either. They will definitely win in court. The dealer probably will too. The customer will get stuck with this. When laws aren't enforced, their existence is irrelevant. We are seeing this with this monroney sticker and I'm sure this is the standard, default policy of Tesla. Hell, even if there's a class action lawsuit, Tesla will not admit fault, they will not change, and the only people who will get actual compensation are the lawyers. It won't hurt Tesla so civil penalties are just as ineffective as the law in this case. Corporate profits over everything is the norm. Let's not pretend that the law or civil suits get in the way of that now. Hell, can you even sue Tesla, or do they require arbitration?
- jonknee 7y ago
  > What can I do? Nothing. I assume you used a credit card? Seems quite likely they can take care of that for you.
  - mnm1 7y ago
    They are refusing to refund it. Yes, I can charge back and will. But I was referring to what can I do in response to Lenovo. There is a law but it's useless. So I just get fucked over with no recourse. I can't sue then and the ftc doesn't give a fuck and won't pursue the issue so they will keep fucking people over since there is no recourse. I cannot get justice.
rootusrootus 7y ago
On a brand new car it's not negotiable, the Monroney sticker always wins. Always. No manufacturer would have been any different because there is plenty of precedent and they would have lost 100% of the time. But in the case of a used car, that sticker is no longer legally binding, which is why this Tesla situation is even a scandal to begin with.

by diddid 7y ago

cma 7y ago

They have an agreement with most of their customers to skip real courts and go to a private court that they pick.

mnm1 7y ago

Surprised why? Companies do illegal shit all the time and get away with it. Just recently Lenovo did not cancel my order for a p1 laptop after almost two months, way longer than the 30 days of their estimate and allowed buy federal law. What can I do? Nothing. Just like the guy in this story. He has no recourse against Tesla and I doubt he'll get it from the dealer either. They will definitely win in court. The dealer probably will too. The customer will get stuck with this. When laws aren't enforced, their existence is irrelevant. We are seeing this with this monroney sticker and I'm sure this is the standard, default policy of Tesla. Hell, even if there's a class action lawsuit, Tesla will not admit fault, they will not change, and the only people who will get actual compensation are the lawyers. It won't hurt Tesla so civil penalties are just as ineffective as the law in this case. Corporate profits over everything is the norm. Let's not pretend that the law or civil suits get in the way of that now. Hell, can you even sue Tesla, or do they require arbitration?

jonknee 7y ago
> What can I do? Nothing. I assume you used a credit card? Seems quite likely they can take care of that for you.
- mnm1 7y ago
  They are refusing to refund it. Yes, I can charge back and will. But I was referring to what can I do in response to Lenovo. There is a law but it's useless. So I just get fucked over with no recourse. I can't sue then and the ftc doesn't give a fuck and won't pursue the issue so they will keep fucking people over since there is no recourse. I cannot get justice.

rootusrootus 7y ago

On a brand new car it's not negotiable, the Monroney sticker always wins. Always. No manufacturer would have been any different because there is plenty of precedent and they would have lost 100% of the time. But in the case of a used car, that sticker is no longer legally binding, which is why this Tesla situation is even a scandal to begin with.