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What's disturbing is that Apple seem to be deleting posts: After attempting to be part of the solution; spending a ton of time testing, providing information
by nujabe 7y ago
What's disturbing is that Apple seem to be deleting posts:
After attempting to be part of the solution; spending a ton of time testing, providing information in the community, communicating with Apple Engineers and Apple Business Team, our most recent post was deleted as "Speculative".
We have spent over $300,000 on Apple hardware over the years both business and consumer and now our voice has been muted. How can we move forward using Apple? Instead of deleting our posts, how about send it to management?
- bangonkeyboard 7y agoI was going to ask where that quote was from before realizing that there is a 44-page thread beyond the two highlighted responses.
- armitron 7y agoYes, and most of that thread is posts full of noise and faulty suggestions that add nothing to the discussion but serve to dilute the original post and the few posts with relevant information. Which is why I seldom bother with discussions.apple.com. It's a cesspit.
- deleted 7y ago[deleted]
- jmull 7y agoConsidering the existence of the long support thread, Apple doesn't seem to be trying to suppress this issue. And that poster has many posts, so isn't being targeted either. Could it be the posts were deleted legitimately? Some people in that thread are pretty angry and may have let it get the better of them.
- marriedWpt 7y agoGiven Apple's less than ethical history, I'm not sure it's reasonable to give them benefit of doubt. They might have an excuse that fans can believe, but the real reason is to suppress bad press.
- cdmckay 7y agoWhat less than ethical history are you referring to? Have they deleted posts before?
- ksec 7y ago>Have they deleted posts before? Yes, and sort of the reason why most people discuss these sort of issues in other forum to gain support and evidence before posting it in the Official Forum. Negative Post there, whether they are Hardware or Software are regularly deleted. And I thought it was quite well known.
- cdmckay 7y agoI've never heard that before. Is there an article or some source you can link to so I can read about it?
- jmull 7y ago> the real reason is to suppress bad press. Your assertion doesn't match the plain facts though. We know Apple isn't suppressing this issue because there's a long, detailed thread about it on their own discussion site. If they wanted to try to suppress it, they would surely include that but didn't. Also, suppressing information about problems to prevent bad press can't work anyway, since Apple only controls its own litter corner of the internet. If Apple didn't allow discussion of this issue on their board, it would be discussed elsewhere and generate the same bad press. If we suppose Apple tries to work in its own self-interests, they wouldn't bother with deleting posts to prevent bad press since it can't possibly work. Meanwhile, there are obviously legitimate reasons to moderate postsm, so the fact that posts are being deleted doesn't seem nefarious on its own. There are angry people in that thread and angry people tend post things that need moderation. I mean, I don't know. I'm open to the possibility that Apple is doing something bad. But so far, there's really no smoke, much less any fire.
- logicalskeptic 7y agoHave they acknowledged their keyboard issues?
- krn 7y ago> How can we move forward using Apple? And why should they? What's wrong with trying out something like Thinkpad X series[1] instead? Or Thinkpad P series, which can now come with Ubuntu LTS pre-installed. I wonder, if they would have invested so much time in fixing Dell's issues for Dell. Probably not. Why? Because there is no Dell's lock-in. [1] https://www.lenovo.com/us/en/laptops/thinkpad/thinkpad-x/c/thinkpadx https://www.lenovo.com/us/en/laptops/thinkpad/thinkpad-x/c/t...
- zymhan 7y agoOh come now, you surely understand that you cannot just drop in a Windows or Linux PC as a replacement for a Mac, just like you couldn't do the opposite. Organizations have management tools, single sign on, and software that may only run on one OS. Suggesting a ThinkPad or Dell as a replacement is naive. If an organization wants to change the computers it gives it's employees so dramatically, it will take some transition time, and a lot of fighting. We're not just talking about your personal laptop here.
- marriedWpt 7y agoWhy can't you? Compiling iOS apps? Otherwise anything an Apple product can do, a competitor does cheaper and better.
- psychometry 7y agoCheaper? Yes. Better? Not generally.
- speedgoose 7y agoIt really depends. Some people want good gaming performances, an easy to upgrade or fix laptop, or simply a touch screen.
- krn 7y agoWhat you are saying is, that no matter how much one company keeps failing, they will never leave its ecosystem. What I am saying, is that it's never too late to begin considering it.
- luckydata 7y agoThey have been doing that forever, every time people report a bad problem they'll try to cover it up for a while.
- pier25 7y agoThey did the same with the 2011 MBP fiasco. Ministry of truth at work.
- dep_b 7y agoI have a 2011 here still going strong. Looking like new after all of the free replacements, LOL. I guess that GPU either fried over and over by now or came from a lucky batch.
- pier25 7y agoMine collected dust for almost 2 years until they announced the repair program. It came too late. I ended up giving it to a junior dev which used it for another year before dying again.
- dep_b 7y agoI think we replaced the battery for free or cheap and the screen was in the lamination program, the GPU is the same one as day one. Isn't it weird that it just never happens to some people and other people keep getting their GPU's fried??
- andrei_says_ 7y agoMine is still getting used but the gpu is dying even after a replaced logic board. Still absolutely love the matte screen though.
- Ackshully 7y agoPsst - Hacker News deletes posts too.
- Ackshully 7y agoIn fact they delete posts about the fact they delete posts.