Thanks for putting it that succintly. It got me thinking if that cost of change is always a bad thing. A lot of programs tend to fall into one of two ends of th

Thanks for putting it that succintly. It got me thinking if that cost of change is always a bad thing. A lot of programs tend to fall into one of two ends of the spectrum: 1) Everyone is afraid to change anything. 2) The program is constantly improving, to the point that I never use that word other than sarcastically. Now, threat (1) is older than computers. But threat (2), though not exactly new, is greatly facilitated by the web platform. Now, when there is real competition, do you find yourself preferring constantly changing apps or crufty ones?