3 ms·

So why did their recommendations get so much worse?

• jfengel 7y ago
  I believe it's mostly because their content got worse. It's hard to recommend good things when there are fewer good things there, and you've already seen all of the things you like. They used to be alone in the space. Now they're competing with a lot of other services. Not in the DVD space, but I think they don't care about that space, and there are fewer people using it. A lot of people suggest that there's another factor, that for streaming they pay different amounts for different content, and may not aim you at a movie that's expensive for them to show you. I have no idea if that's true.