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This was the primary reason I cancelled my account. Secondary reason was the poor search / filtering options - they have continually gimped these features in fa
by dman 7y ago
This was the primary reason I cancelled my account. Secondary reason was the poor search / filtering options - they have continually gimped these features in favor of their own recommendation engine and homepage. Their recommendation engine has a recency bias and a popularity bias. As someone who liked to watch obscure world cinema Netflix makes it way too hard to find such things and to be honest their catalog doesnt even have a lot of such content anymore. I suspect one of the reasons they dont have any grids/lists and filtering in their UI is that it will reveal just how small their catalog is in most genres now.
- CamperBob2 7y agoAs someone who liked to watch obscure world cinema Netflix makes it way too hard to find such things and to be honest their catalog doesnt even have a lot of such content anymore. These two complaints are actually two manifestations of the same complaint. With a shrinking catalog, it is vital that the UI be nerfed in order to keep it from being too obvious just how little content there is.
- dman 7y agoIf netflix replaced their UI with a single excel spreadsheet containing data about their content, I would consider it an improvement.
- effingwewt 7y agoSame, and I called to cancel to let them know. For me though the autoplaying trailers were the last straw. The UI/declining quality of offerings, to the point where i would spend so much time looking for something new/interesting I'd get bored and close the app. I really dont think this alone will bring me back. Sad because I used to love Netflix, had subscribed back in the DVD days.