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Tesla Remotely Removes Autopilot Features from Cust's Used Tesla Without Notice

• toomuchtodo 7y ago
  Vehicle owner should sue Tesla for the $8000 value of EAP and FSD removed and contact their Attorney General; as they bought the vehicle used from a third party, it’s unlikely they’re bound to arbitration as stated in Tesla’s purchase agreement. One could argue Tesla’s remote disablement of EAP and FSD is theft from the customer.
  • secabeen 7y ago
    Vehicle owner should probably also sue the used car dealer for not delivering the car as described, with a valid license for software features described on the Mulroney sticker.
    • CogitoCogito 7y ago
      > Let’s recap a little bit at this point: A Model S with Enhanced Autopilot (which includes the Summon feature) and FSD “capability” is sold at auction, a dealer buys it, after the sale to the dealer Tesla checks in on the car and decides that it shouldn’t have Autopilot or FSD “capability,” dealer sells car to customer based on the specifications they were aware the car had (and were shown on the window sticker, and confirmed via a screenshot from the car’s display showing the options), and later, when the customer upgrades the car’s software, Autopilot and FSD disappear. ... > This is all very puzzling. Alec bought the car from a dealer based on a set of features that the dealer understood the car to have when purchased at auction. If Alec saw that the car had Autopilot and FSD when he paid for it, how, exactly, did he not pay for those features? Sure seems like the car dealer believed those features to be part of the car. Maybe the customer should return the car to the dealer in return for the original cost and the dealer should do the same with Tesla. Or of course Tesla could just save everyone the trouble by re-enabling the software.