> The sad reality is that most orgs which run on a ticket/sprint process will make room for nothing outside of tickets. I actively try to stay away from this f

> The sad reality is that most orgs which run on a ticket/sprint process will make room for nothing outside of tickets. I actively try to stay away from this for this reason. I understand that these ticketing systems are used for coordination and communication, but there's a downside to going all in on them.