One of my best client experiences was advising a surf resort in Fiji, and of course we had to go stay there in order to understand the business model. Part of

One of my best client experiences was advising a surf resort in Fiji, and of course we had to go stay there in order to understand the business model. Part of their community support is organising a welcome ceremony, hosted by the local village (where they also fund the school) and given to every guest. Sadly for us, no other guests overlapped with our visit and we missed out. No doubt watered down for the tourists, but that would have been my kava opportunity. I keep offering them a Strategy Review! Next time...