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A typical non-apology. Making it sound like there were just minor subtle errors that they could never have foreseen and were caught off-guard by. They were d
by supernova87a 7y ago
A typical non-apology. Making it sound like there were just minor subtle errors that they could never have foreseen and were caught off-guard by.
They were deploying an app to a very inexperienced user group, via developer certificate enterprise sandbox because they couldn't get the app done in time for App Store review and approval. They didn't do the requisite amount of live user testing and were sending out instructions up to 3pm on the day of voting.
They had a chance to evaluate whether they should take on this job and do it right or not. They could've advised and warned the IDP that they were going to get in trouble.
But they thought they could handle it based on their past inconsequential apps. And they wanted the business and publicity of doing this job. They were wrong, and now playing it off like it was some minor mistake.
It wasn't. Just a typical story of overly confident people getting in over their heads, and now passing it off as no big deal when in fact it is a big deal. Maybe if such behavior was fined or penalized there would be a lesson learned...