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I really like the approach that the Steam survey uses which blends engineering and communication: 1) Pop up and ask for permission to scan the machine. 2) Sho
by a_e_k 7y ago
I really like the approach that the Steam survey uses which blends engineering and communication:
1) Pop up and ask for permission to scan the machine.
2) Show the data collected that will be sent back and give a second chance to decline.
3) Allow everyone to see the aggregate results.
Being mostly automated, it's lower friction than a manual Q&A survey. But it also feels way more respectful that trying to snoop around and then clandestinely exfiltrate the data. It's one of the few cases where I'm willing to opt-in to data collection.
- nerdponx 7y agoThis. You aren't asking for vague blanket permission, nor are you asking for the user to manually fill out a survey. And you give them the opportunity to review what they're about to send.
- IggleSniggle 7y agoGreat point! And being able to see the results in aggregate is also interesting. It inclines me to share, because it becomes a two-way share, even though I don't actually have use for the information.
- penagwin 7y agoBeing able to see the aggregate data isn't just interesting but publicly helpful. From a game developer perspective, looking at it right now tells me that (simplified): * Most gamers have at least a GTX 1050 and 8GB of ram or higher. Perfect now we know where to aim our medium settings. * 74% use Nvidia GPUs, 15% use AMD - now we know where to focus driver optimizations * English, Simplified Chinese, and Russian are the top languages (where to focus translations) * 72% play on 1080p, 14% on 1440p, etc. Tells us what resolutions to make sure our UI works on.