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Do note that with dedicated servers you are subjecting yourself to things such as hardware upgrades and failures which you will have to manage yourself if you w
by heffer 7y ago
Do note that with dedicated servers you are subjecting yourself to things such as hardware upgrades and failures which you will have to manage yourself if you want to prevent downtime.
And while Hetzner customer support is generally excellent, in my experience, their handling of DDoS incidents will generally leave your server blackholed and sometimes requires manual intervention to get back online.
This is something you need to account for in terms of redundance if you are planning to expose your application directly to the net without any CDN/Load balancer/DDoS filter in place.
From my experience it makes sense to work with a data centre that is less focussed on a mass market but allows for individual client relations to mitigate risks like that.
I love Hetzner for what they are and do host some services with them, but I wouldn't build a business around services hosted there.
And this not only goes for Hetzner but pretty much any provider whose business model is based on low margin/high throughput.
- erkken 7y agoOh, their DDoS protection was one of the reasons we were thinking about moving away from DO. It is a public facing SaaS API which does not have much traffic in terms of requests, but would be catastrophic to be blackholed. So its that bad? Regarding hardware failures- have never experienced any so far, but guess it's just a question of when then.
- heffer 7y ago> It is a public facing SaaS API which does not have much traffic in terms of requests, but would be catastrophic to be blackholed. So its that bad? Well, depends on whether you have people that don't like you. For them it can be rather easy to stage a DDoS against your server and take that server offline for some time. > Regarding hardware failures- have never experienced any so far, but guess it's just a question of when then. It has been happening to me much less often since they switched most of their portfolio over to "Enterprise Grade" disks. These days I tend to go with NVMe anyway so it has become less of an issue.