4 ms·
Ask HN: Do You Get Interrupted at Work?
Specifically, face-to-face interruptions while you're working - do people walk up to you and ask questions, or tap you on the shoulder? Does it break your concentration? How do you deal with this?
I'm working on a project related to this and it would help a lot to hear about your experiences through the survey or the comment section here.
Here's a survey link if you have a few minutes: https://forms.gle/syL1XrLAauxd57hr7
- bobbiechen 7y agoMy personal experience: I'm usually the most junior person on the team, so I don't get a lot of interruptions personally. But it seems the more experience you have, the more questions - including face-to-face ones - people have for you. I'll often Slack someone who sits right by me instead of just calling their name, because the Slack message is a lot easier to ignore if they are busy. It's virtually always something that doesn't require an immediate, synchronous response, so I don't mind waiting. (also, clickable survey link - https://forms.gle/syL1XrLAauxd57hr7 https://forms.gle/syL1XrLAauxd57hr7 )
- JohnFen 7y agoYes, frequently. Although I prefer that to being interrupted by instant messaging. I learned how to cope with this many years ago. I developed a habit (meaning I don't even really notice that I do this anymore, so it doesn't break my concentration) that if someone is trying to interrupt me while I'm "in the flow", I'll just raise my hand up to them, a bit like "talk to the hand". They know this means go away and come back later, or send me an email. In any other circumstance, I am very responsive to people.
- tpmx 7y agoSince you seem to be doing some kind of study on the topic: What I often feel is missing from the equation is the alternative cost: What value is lost from having a culture where it's not socially okay to interrupt a colleague? I think any model that doesn't take this into consideration is mostly pointless. The goal should be to identify the optimal number of interruptions. Obviously that's super hard to define, since it's all so dependent on so much state/knowledge etc in people's minds.
- bobbiechen 7y agoRight - I'm not saying that all interruptions are bad. But I do think unbounded interruptions is very likely to incur more cost than it's worth. Something is on fire and you need my help now, so definitely interrupt. But on the other hand, is it possible to create a culture where you email/Slack first for something unimportant, and tap on shoulders only if unacknowledged for some time? Or as in the Paul Graham "schedules" essay [1], try to chunk face-to-face questions into clear blocks of office hours? I think the face-to-face case is important because it's much harder to "set your status to do-not-disturb" in the physical world. [1] http://www.paulgraham.com/makersschedule.html http://www.paulgraham.com/makersschedule.html