> I've learned a lot about the "real world" since then. This is key. It's the make or buy decision, which is also the "adapt software to process or process to

> I've learned a lot about the "real world" since then. This is key. It's the make or buy decision, which is also the "adapt software to process or process to software decision". Building something custom in order to get rid of SAP is a project that would take years and probably fail because different departments spread across countries won't agree on a way of work. SAP allows C-level to say "just deal with it" and force people to adapt rather than try and get everyone happy with the software. This is the definition of use hostile, but it's also a way to get things done, in stead of just discussing what to get done.