> To fix it quickly would have just required them to go back to calling in results by voice as in past years. Don't know why they did not just do that. They di

> To fix it quickly would have just required them to go back to calling in results by voice as in past years. Don't know why they did not just do that. They did that - but apparently the phone number for calling in the results was the same as for "help my app doesn't work", so the phone line was flooded. Unfortunately I don't have the source link to hand, so feel free to treat that as hearsay. However, CNN had a live cross to someone trying to call in their results, and after an hour on hold, when they finally got through, the other side hung up on them while they were broadcasting live on air: https://www.washingtonpost.com/nation/2020/02/04/iowa-caucus-cnn-sebastian/ https://www.washingtonpost.com/nation/2020/02/04/iowa-caucus... "It took an hour and a half for Shawn Sebastian to get hung up on in 10 seconds. And it unfolded on national television Monday, making the moment, in the words of some, “one of the most ridiculous things I’ve seen on cable TV.”"