It takes a very dedicated plan to sufficiently test apps at scale when we're talking the scale of 300 million or billions... In this case the scale was 1700 (ma

It takes a very dedicated plan to sufficiently test apps at scale when we're talking the scale of 300 million or billions... In this case the scale was 1700 (maybe off by an order of magnitude) when your scale is on the thousands or tens of thousands you can't do outright stupid stuff... but you can do reasonably dumb stuff and be fine - running a test with a hundred or so users should've clearly demonstrated these issues and there are companies out there that excel at resourcing a few minutes of a few hundred folks' time for just this kind of load testing. That said, this was a pretty pathetic failure to scale, and I don't use harsh language like that lightly. I assume we're going to find out someone's brother or nephew runs the company because, for whatever reason, politics loves nepotism.