Learn how to provide proper customer service. It mostly comes down to having a form of empathy that isn't really empathy: Understanding perspective and motivati

Learn how to provide proper customer service. It mostly comes down to having a form of empathy that isn't really empathy: Understanding perspective and motivation. If you understand anyone's perspective and motivation, you're in a much better position to help them. Also learn who your customer is (It's everyone) and learn how to listen to them. It doesn't matter if you're a dev who spends 2/3 of the day behind 10 screens with earbuds-a-blasting. Whoever is commissioning you or motivating you to sit there and code is your customer. Treat them like it, and do it for them. On the other hand if you have a job where you deal with the public, it's more direct- but the same principals apply. With technical skills becoming easier to come by, set yourself apart by being a customer service pro. It makes all the difference in the world.