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Ideally this should work, but this involves the patience of other person to wait for you to type in, and the text that comes your way to be accurate. In my expe
by rolleiflex 7y ago
Ideally this should work, but this involves the patience of other person to wait for you to type in, and the text that comes your way to be accurate. In my experience, unless you’re calling a TTY-specific number of a company, neither will be in plentiful supply, and I’ve had people just drop the call once they realise what’s happening.
- jojobas 7y agoDon't TTY operators explain what's happening upfront?
- _whiteCaps_ 7y agoIn my experience, yes, they do. I worked as tech support for an ISP and had customers call in for support using a TTY relay. The operator explained it up front, then started the conversation. If I had dropped the call because of that, I'm sure my manager would have been very unhappy.
- LorenPechtel 7y agoBut think of what it will do to their call times. Many support techs will look at that and drop the call if they can get away with it.