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I think it's a combination of several factors. One is that few people join or leave a bank because of their website. It's usually encountered already after you'

I think it's a combination of several factors. One is that few people join or leave a bank because of their website. It's usually encountered already after you've deposited your money and it's going to be very inconvenient to leave them. Another factor is that they typically have a big pile of money budgeted to develop it, which means hiring large teams, which means finding work for many people, which means building a very large complicated website to have something to show for it in the end. This is where design-by-committee comes into play, which is a third factor, and where all those asinine rules come to play. And don't forget, they are already under the authority of all the regulatory committees, with a committee deciding exactly how to follow another committee's rules.

thinkloop 7y ago
Why does having a big budget or committees make you break back/forward buttons or disallow opening a page in a new tab? In what ways do these even potentially break security?
- new_guy 7y ago
  The obvious answer would be caching, if your balance is accessible by (anyone) pressing the back button on your browser it wouldn't be good. Still no excuse for the overall bad design though.
  - gtsteve 7y ago
    I guess they might also have a system that detects if the browsing pattern is unusual, i.e. someone has rooted your machine and has stolen your login cookie and is browsing at the same time as you on their own browser. If you break the back/forward buttons then you can find impossible browsing patterns that could indicate this. source: total conjecture, I know nothing about these apps.