I understand where you are coming from, and I've heard similar sentiments from other people. Having said that, I have never personally experienced this with a d

I understand where you are coming from, and I've heard similar sentiments from other people. Having said that, I have never personally experienced this with a dealer. There just isn't that much interaction between the sales and service department at most dealers, beyond what is required for the sale itself. There may be exceptions, but I haven't seen them.