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This sounds like a process issue to me. If you document what was discussed as it happens ("Just to confirm, you're happy with X?) and have a record of that (act
by Proziam 7y ago
This sounds like a process issue to me. If you document what was discussed as it happens ("Just to confirm, you're happy with X?) and have a record of that (actually recording a conversation, with everyone's approval of course) is a good way to keep everyone honest.
That's not to say you can't have a dishonest counterpart - they certainly do happen. But in my experience when there's an issue like you described above there is fault to be found on both sides of the table. Leaving your notes visible in some form during a chat is another way to solve this. By having it written and in plain view it suddenly becomes much harder for the other party to come back later and say 'well I didn't actually agree to...'
- watwut 7y agoThat requires power I don't have. And I can not reasonably demand to record conversations with local management. And no matter how much notes I write to myself, the management simply does not care, because I don't have power to force them to follow own words. Visible notes do nothing if couterpart does not mind being dishonest or worst treats notes is being rude. (Not working in that worst group anymore, but it played in dishonest way with multiple people.) Dishonest people set up process and culture so that it is easy to be dishonest. They do happen quite often. And it is not fault of people who are being intentionally lied to.
- deleted 7y ago[deleted]
- magicalhippo 7y agoClearly it's rather different to negotiate when you're in a symmetric relationship vs an asymmetric relationship. What Proziam mentioned "[if] they don't take a fair deal when offered, be prepared to walk away" doesn't work if walking away means not eating for the next week, for example.