4 ms·
My parents are getting up there, and this last operating system transition has been eye opening for me. To level set my father's technical competence, he bought
by rabboRubble 7y ago
My parents are getting up there, and this last operating system transition has been eye opening for me. To level set my father's technical competence, he bought the family a Commodore 64 when it first came out, he programmed punch cards, was extremely proficient in Lotus 1-2-3 and then Excel v5. His first OS versions were DOS based.
He has been scraping by on Win7 until he was forced to upgrade to Win10. While he's been able to work out some problems on his own, I've had to take a way more active role in helping through the migration. Some tasks are of my own making (did he install uBlock Origin? Is Windows Defender turned on) but others have been right fiddly troublesome issues that have taken us multiple hours over several days to hammer out (I'm looking at you Dropbox!).
What I've noticed is that he has trouble with the fact that things have moved around on him. I spend a lot of time telling him he's looking in the wrong corner. This is the first time we've needed to look at TeamViewer on his machine so I can do direct maintenance. Part is lack of interest (he want's to make knives in his shop these days), partly it's a somewhat confusing how the GUI interface has changed in Explorer / Settings.