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Ask HN: Are certain ccTLD emails sent to blackholes?
I've been using my a ccTLD (.PW) for many years, but it seems like it's somehow ended up on a blacklist of sort and certain companies will either reject it (e.g. comcast.net) or it will never receive it (e.g. statefarm.com, metlife.com).
After about three weeks of back-and-forth with the Comcast senior tech, they found there was a "domain block" -- which they kindly removed and the issue resolved.
I've not been able to find the right person at statefarm or metlife to contact, and I worry there could be other companies they may silently reject emails.
I have DKIM and SPF correctly setup, and I've checked all the blacklists and I'm not on any of them. Emails are sent via FastMail, and my other domains don't have this problem (but they're all 'normal' TLDs).
Is this a specific problem with certain ccTLDs? Would switching to a different ccTLD solve the problem, or would I really need to switch to a 'normal' TLD?
- mritzmann 7y agoThats possible. Here an example of a open source mail server: https://github.com/mailcow/mailcow-dockerized/blob/f5522a809cd03ceb0d6e05fac337a2c5a7380167/data/conf/rspamd/custom/fishy_tlds.map#L43 https://github.com/mailcow/mailcow-dockerized/blob/f5522a809... They consider some TLDs as "fishy".
- fergbrain 7y agoFascinating...okay, that at least somewhat confirms my suspicion.
- mtmail 7y agoI had .tk and a couple of other TLD on my blocklist. Free domains (http://www.dot.tk/ http://www.dot.tk/) attract those who like to send spam.
- fergbrain 7y agoI would agree that free domains would be a problem. However, .PW is not free and according to Spamhaus [0] it's actually "less bad" than .COM [0] https://www.spamhaus.org/statistics/tlds/ https://www.spamhaus.org/statistics/tlds/