I'm basically of the same opinion as you, but recently read this article[0] on "do nothing" scripts and really like it. The idea is to write at your process _a

I'm basically of the same opinion as you, but recently read this article[0] on "do nothing" scripts and really like it. The idea is to write at your process _as a script_ that will at first just print what to do. Then you can use computer magic to improve things over time and automate steps in the middle. I generally agree that there are a lot of processes that are like "use your brain and think at this step", which is hard to automate, really. Open-ended workflow tools don't really exist for this kind of thing. (Clarifying example: what script do you write to "diagnose a response time spike"? You can definitely write up usual suspects but at one point you don't have a script that gets you from the beginning to end ) [0]: https://blog.danslimmon.com/2019/07/15/do-nothing-scripting-the-key-to-gradual-automation/ https://blog.danslimmon.com/2019/07/15/do-nothing-scripting-...