Automate everything and verbose runbook are not mutually exclusive. As you automate, your alerting events trend toward more complex issues that require understa

Automate everything and verbose runbook are not mutually exclusive. As you automate, your alerting events trend toward more complex issues that require understanding complex systems. In those cases, you don’t always know how much context the on-call engineer will have when receiving a page. That’s why I preach for verbosity and context setting in runbooks. They are extremely important for fast remediation of production-impacting issues.