4 ms·

My company too has bought into this Facebook Workplace hype. The feedback from users is mixed. Some people like it. Most find it clumsy and cluttered. The notif

My company too has bought into this Facebook Workplace hype. The feedback from users is mixed. Some people like it. Most find it clumsy and cluttered. The notification system is totally useless and spammy. Almost every little update by anyone in your org is a notification. I see 100+ notifications everytime I log in. I don't know what value it brings or what problem it solves that is not already solved by email / distribution lists / IM.

sangeeth96 7y ago
What was your company using before Workplace?
- DailyHN 7y ago
  > email / distribution lists / IM
- KozmoNau7 7y ago
  No the OP, but my employer has also adopted Workplace. Before that we used our own internal website for section-level and company-wide updates, with commenting and a small discussion board where dicussions not directly related to updates were had. I'm sick and tired of Facebook, and now I'm forced to endure it at work, unless I want to miss out on important updates.
mstade 7y ago
We use workplace too and this mirrors my experience precisely, especially the bit about notifications. It seems you can't control it either, you can turn off individual workspaces or whatever they call them, but new ones are added by default it seems so it's a cat and mouse game. Given it's so noisy, and full of the same dark patterns as regular Facebook, it's all but useless in sending out comms across the wider organization, let alone for communicating with other team members. There was a big push last year to get everyone on Workplace, which was kind of ironic since the internal firewall blocked facebook so you had to use an external network (e.g. phone.) They fixed that, but despite the big push, most truly important notices are still sent via email distribution lists and published on internal web properties. It really feels like something forced on the org, and I wouldn't be surprised if I'm a year they backtrack and say it's too expensive and doesn't provide any value beyond what email and internal sites already did. What we really need is a good chat solution with solid search functionality. Slack would do, but I'd prefer something more like IRC with all chats archived and fully searchable. Slack is too meme friendly...
- pbalau 7y ago
  > We use workplace too and this mirrors my experience precisely, especially the bit about notifications. I have a solution for you: https://imgur.com/a/QnIsBUw https://imgur.com/a/QnIsBUw Even better, if you go to https://my.workplace.com/groups/ https://my.workplace.com/groups/ you will see a list with all groups you are part of with options, for each group, to control the notifications, follow settings and leave the group. On the same page there is a button to bulk manage groups. Both my personal fb feed and the workplace feeds and notifications (both when I used to work for fb and now at the current startup), are fairly clean, with only things I care about. Yours is noisy because you let it be noisy. At fb, our team had a public group for support requests, a main internal group for team wide comms (release notes for each service we provided, on-call reports, welcome messages for new peeps, social stuff) and a number of groups for each individual team, or service, or even inter team projects. The noise on my feed was minimal.
  - mjburgess 7y ago
    "let it be noisy" So you think it's the user's responsibility to manage ? They disagree.
  - n0rbwah 7y ago
    The fact that some (supposedly) technical users on HN are annoyed by this noisiness should be enough to tell you that the system's badly designed and that you can't expect most users to configure their feeds the way they'd ideally want it, even if the tool allows for it.
  - mstade 7y ago
    > Yours is noisy because you let it be noisy. I never "let" it be noisy, it's noisy by default since I have to opt-out to groups rather than opt-in. I've intentionally subscribed to exactly zero groups in workplace, but auto-subscribed to all. This makes notifications entirely useless to me, since it's all just noise and I don't have the time or energy to go through and change settings every time someone adds a group.
    - deleted 7y ago
deleted 7y ago
[deleted]

sangeeth96 7y ago

What was your company using before Workplace?

DailyHN 7y ago
> email / distribution lists / IM
KozmoNau7 7y ago
No the OP, but my employer has also adopted Workplace. Before that we used our own internal website for section-level and company-wide updates, with commenting and a small discussion board where dicussions not directly related to updates were had. I'm sick and tired of Facebook, and now I'm forced to endure it at work, unless I want to miss out on important updates.

mstade 7y ago

We use workplace too and this mirrors my experience precisely, especially the bit about notifications. It seems you can't control it either, you can turn off individual workspaces or whatever they call them, but new ones are added by default it seems so it's a cat and mouse game. Given it's so noisy, and full of the same dark patterns as regular Facebook, it's all but useless in sending out comms across the wider organization, let alone for communicating with other team members. There was a big push last year to get everyone on Workplace, which was kind of ironic since the internal firewall blocked facebook so you had to use an external network (e.g. phone.) They fixed that, but despite the big push, most truly important notices are still sent via email distribution lists and published on internal web properties. It really feels like something forced on the org, and I wouldn't be surprised if I'm a year they backtrack and say it's too expensive and doesn't provide any value beyond what email and internal sites already did. What we really need is a good chat solution with solid search functionality. Slack would do, but I'd prefer something more like IRC with all chats archived and fully searchable. Slack is too meme friendly...

pbalau 7y ago
> We use workplace too and this mirrors my experience precisely, especially the bit about notifications. I have a solution for you: https://imgur.com/a/QnIsBUw https://imgur.com/a/QnIsBUw Even better, if you go to https://my.workplace.com/groups/ https://my.workplace.com/groups/ you will see a list with all groups you are part of with options, for each group, to control the notifications, follow settings and leave the group. On the same page there is a button to bulk manage groups. Both my personal fb feed and the workplace feeds and notifications (both when I used to work for fb and now at the current startup), are fairly clean, with only things I care about. Yours is noisy because you let it be noisy. At fb, our team had a public group for support requests, a main internal group for team wide comms (release notes for each service we provided, on-call reports, welcome messages for new peeps, social stuff) and a number of groups for each individual team, or service, or even inter team projects. The noise on my feed was minimal.
- mjburgess 7y ago
  "let it be noisy" So you think it's the user's responsibility to manage ? They disagree.
- n0rbwah 7y ago
  The fact that some (supposedly) technical users on HN are annoyed by this noisiness should be enough to tell you that the system's badly designed and that you can't expect most users to configure their feeds the way they'd ideally want it, even if the tool allows for it.
- mstade 7y ago
  > Yours is noisy because you let it be noisy. I never "let" it be noisy, it's noisy by default since I have to opt-out to groups rather than opt-in. I've intentionally subscribed to exactly zero groups in workplace, but auto-subscribed to all. This makes notifications entirely useless to me, since it's all just noise and I don't have the time or energy to go through and change settings every time someone adds a group.
  - deleted 7y ago

deleted 7y ago

[deleted]