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Engineering Managers Managing Remote Teams
What are some of the unique challenges faced by engineering managers managing remote/distributed teams?
- ashishkapoor 7y agoGetting things done.
- ganeshsridharan 7y agoDo you have any recommendations on what actions you take to getting things done from remote team?
- mterrel 7y agoBuilding strong trust is IMHO much harder remotely. That affects both manager/employee trust and trust among employees remote from each other. And without strong bonds of trust, certain things get much harder, such as negative feedback, even when delivered constructively. Note that I'm not saying you can't build strong trust, just that it's harder. You have to devote considerably more thought and intentional time to it. I say intentional time because when you're local to someone, you naturally build trust with them in every small interaction. In a remote setting, you need to create time and space for those interactions deliberately.
- ganeshsridharan 7y agoThanks. Are there any specific steps you take to build trust with remote employees?
- mterrel 7y agoOh, and GitLab has put some AWESOME resources online about being a fully remote company. I've spent hours reading their employee handbook. Here's a place to get started: https://about.gitlab.com/company/culture/all-remote/ https://about.gitlab.com/company/culture/all-remote/
- ganeshsridharan 7y agothanks
- mterrel 7y agoI don't think there's any one (or 10) things that magically make it happen, but all of these help: - Meet in person as much as possible, especially by bringing remote folks together for an extended (multi-day) trip. That encourages more informal in-person interaction. Plan specifically for non-scheduled time, non-working meals, etc. - Have a regular one-on-one meeting with your reports, preferably weekly. Set up the structure to always have a planned topic portion and some small talk about life. Sometimes that'll be boring or painful, especially for techies. But the space it provides is extremely important. - Communicate - Communicate - Communicate - Seriously, the one thing that erodes trust more than any other is when people feel out of the loop or not consulted when others were. Document hallway conversations for remote folks. This is hard.
- 6nomads 7y agoWe've just made an online conference on managing remote teams, you should check out the recordings: https://6nomads.com/remote-conf https://6nomads.com/remote-conf I'd recommend watching Andrei Rebrov (CTO & Co-founder at Scentbird) and David Tabachnikov (Co-CEO at ScholarshipOwl)