The product I work on has the opposite problem -- our team speaks English and French (mostly US-based), but a minority of our users have either of those as a fi

The product I work on has the opposite problem -- our team speaks English and French (mostly US-based), but a minority of our users have either of those as a first language. Our product is in twelve languages, and most of our users seem to hate video subtitles, so everything has to be text. The product is too complex to do meaningful video without spoken or written language, which makes onboarding design incredibly tough.