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A friend of mine was building a house which involved a couple of workers from different companies. He was not happy with the progress and how they did that. He
by cygned 7y ago
A friend of mine was building a house which involved a couple of workers from different companies. He was not happy with the progress and how they did that. He didn’t really had any idea of how to construct a house, but he was a 6sigma black belt quality manager. One day, he showed up at the construction site, got all the workers together, created a fishbone diagram with them and led the rest of the constructing like a typical project.
- jagged-chisel 7y agoBut did things improve?
- cygned 7y agoOh yeah, they did finish the "project" successfully fulfilling his requirements. He was working as a turnaround manager back then, so I guess he knew what to do to improve processes and results.