Hey, glad to see you are monitoring this. I certainly tried this already (and even got as far as your support team stating they would be happy to do this for me

Hey, glad to see you are monitoring this. I certainly tried this already (and even got as far as your support team stating they would be happy to do this for me and then somehow it never happened and I was instead sent down a long rabbit hole of different people and phone calls. I'd love to send you some feedback on this if you are happy for me to send you an e-mail?) Thanks